Privacy policy
Learn more about the personal data we collect, how it’s stored and how you can get it deleted
Leisurequip is committed to ensuring that your personal privacy is protected. Should we ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Comments
Blog
When visitors leave comments on blog posts we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment. These comments will stay visible as long as you wish them too.
Products
When visitors leave comments on product pages we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. These comments will stay visible as long as you wish them too.
Media
Should you upload an image to a product page the image will stay in place as long as you wish. Doing so will also provide us with your IP address and browser user agent string to help spam detection.
Contact forms
Submissions
The data we collect from our contact forms is stored in the website for a period of 6 months, after which it gets deleted. This data is also stored securely on the Hostinger data servers and on our workplace computers.
If you want to have your data deleted please contact us and our data officer will go through the steps with you. Contact form data may also be stored locally on a laptop or desktop PC belonging to Leisurequip Ltd.
Media
Our primary contact form allows you to upload media such as jpg or pdf files. Doing so will also provide us with your IP address and browser user agent string to help spam detection. Any media files are subject to the same data procedure as contact form submissions.
Cookies
Browsing
We use cookies like many other websites to improve the user experience of your visit. Any additional cookie data held by this website is never used for anything other than the purposes outlined above.
Comments
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Accounts
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Ecommerce
Purchases
If you have purchased something from our shop we require a range of personal data such as name, address, email and telephone. We need this data to process your order. Once your order is complete and you are happy you can request this data be deleted. We will need to keep some data for administrative purposes.
Payments
Leisurequip does not store or retain any information relating to your payment details. We will know you have paid and that the payment was successful, but that’s it. Payments are processed by a third party provider such as Stripe or WorldPay and you will need to contact them if you want that data deleted.
External links
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Embedded content
Posts and pages on this site may include embedded content (e.g. videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use a range of website analytics to monitor the visitor behaviours on this website. This includes Clicky Analytics and Google Analytics. All visitor information is collected anonymously and only used to improve the content of the website. For Google Analytics please refer to their policy of data retention and usage.
Data sharing
We do not expressly share your data with anyone else. Any personal data you provide is solely used by Leisurequip Ltd. in the administration of our business and your interaction with us. We do however use a range of third party IT services that may require your data to function. This can be email marketing and customer management. Please contact us if you have any concerns.
Data retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Data rights
If you have completed a contact form, made a comment, made an e-commerce purchase or emailed us you can make a request to delete the personal data we hold about you, including any data you have willingly provided to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Protecting your data
We do our utmost to ensure your data is protected. Our website has a number of security precautions in place and is fully managed and monitored by a dedicated website company. Web hosting is provided by Hostinger who have additional security precautions in place. Any data stored on computer is in premises secured by a modern alarm system.
Contacting us
Email: Kenton Mann (Data controller) sales@leisurequip.com
Telephone: Kenton Mann (Data controller) 01428 713 185
Post: Kenton Mann (Data controller)
Longwood House
Barley Mow Hill
Headley
Bordon
Hampshire
GU35 8AG
